At WaterPointe Pools we take great pride in the projects we complete!

Should you ever have issues with your pool/spa, please see below:

Warranty coverage varies based on the particular issue. If you have warranty issues that need to be addressed, please refer to the information below to help you understand who you need to contact for resolution. All durations are calculated from the date of install.

Workmanship Items

Covered by WaterPointe Pools for (1) year from the date of startup. (e.g. plumbing, electrical, tile, coping, decking)

The equipment warranty is 3 years on all Pentair brand items and is offered through Pentair directly.


Plaster Warranty Claims

Year 1 please contact WaterPointe Pools for assistance.
Years 2 and after, refer to the chart below to determine warranty coverage, and if you product is covered, please contact the applicator for your product (Either Pool Works, LLC or JR Pool Plaster)

Plaster Warranties through Wet Edge are as follows (all warranty terms are from date of install):

Standard White Marble – 1 Year
Altima – 7 Year
Marquis Magic – 10 Year
Luna Quartz – 10 Year
Pearl, Satin, Signature & Prism Matrix, Primera Stone, Serenity Stone – 15 Year

Pool Works, LLC
5250 Brittmoore Rd
Houston, TX 77041

JR Pool Plastering
6205 Brookfield Dr
Houston, TX 77085
(713) 729-5014

Gunite Warranty

Gunite warranty will run for the lifetime that you own the property. This is a written warranty offered through the gunite company and is good for the original owner of the pool only. Should sell your home, this warranty will not transfer to the next owner of the property. If you have warranty claims, please refer to your written warranty for the correct company to contact. Contact information for those companies is as follows:

Prestige Gunite
502 FM359
Brookshire, TX 77423
(281) 375-2620

Texas Gunite
6205 Brookfield Dr
Houston, TX 77085
(713) 729-5014